We operate under a licence issued by the Curaçao Gaming Control Board (CGCB). This licence permits us to offer a regulated online gaming experience to our players. The CGCB is a recognised authority within the iGaming industry, responsible for overseeing licensed operators to ensure adherence to established standards.
A licence from the Curaçao Gaming Control Board signifies that we meet specific operational and regulatory requirements. These requirements include protocols for fair gameplay, the security of player funds, and responsible gaming practices. The CGCB licence means we are subject to ongoing supervision, ensuring that we maintain these standards over time.
Key aspects of this oversight include:
Fairness in our gaming environment is a core principle. We utilise certified RNG technology, verified by independent testing laboratories, to ensure that game outcomes are random and unbiased. This commitment to fairness is a standard expectation of our licence.
Should any player have a concern or dispute, we maintain a clear process for addressing these issues. Players are encouraged to first contact our customer support team. If a resolution cannot be reached directly, the Curaçao Gaming Control Board provides a framework for further review and arbitration, ensuring that player concerns are addressed through an established regulatory channel.
Our licence mandates a strong focus on responsible gaming. We provide a range of tools and resources designed to help players maintain control over their gaming activity. These include options for setting deposit limits, session limits, and self-exclusion. We also offer links to external support organisations for those who require additional assistance.
At ROLLXO, we understand that trust is earned, especially in online gaming. We have implemented a robust framework of technical and procedural safeguards to ensure your experience is secure, fair, and compliant with industry standards. Our approach prioritises clarity and reliability, so you can focus on enjoying your gameplay.
We employ 128-bit SSL encryption to protect all data transmitted between your device and our servers. This is a standard security measure that safeguards your personal information and financial transactions from unauthorised access. Our operations adhere to published Privacy and Cookie Policies, ensuring transparency in how your data is handled.
The integrity of our games is paramount. All games available at ROLLXO utilise certified Random Number Generators (RNGs), tested by independent laboratories. This certification confirms that game outcomes are genuinely random and unpredictable, providing a fair playing field for every player. We make documentation regarding these fairness and RNG testing methods available on our site.
We partner with reputable payment providers to offer a range of secure and efficient deposit and withdrawal methods. This includes major credit/debit cards, e-wallets, and a comprehensive selection of cryptocurrencies. Our systems are designed with anti-fraud measures in place, and we conduct Know Your Customer (KYC) verification prior to processing withdrawals to prevent illicit activities and protect our players' accounts.
ROLLXO is licensed and regulated by the Cyprus regulatory bodies and holds a licence from the Curaçao Gaming Authority. This regulatory oversight ensures we operate according to strict guidelines concerning player protection and fair practices. We are committed to responsible gaming and provide tools to help you manage your play.
We recommend that players also utilise parental control software to prevent underage access to our platform.
