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Tools for Responsible Gaming at ROLLXO

We are committed to providing a secure and responsible gaming environment for all our players. To help you manage your gameplay, we offer a range of tools that can be accessed directly from your account settings. These features are designed to empower you to maintain control over your gaming habits.

Managing Your Deposits and Losses

We provide several options to help you set financial limits. These can be adjusted at any time, though any decrease will take effect immediately, while an increase will require a 24-hour confirmation period to ensure a considered decision.

  1. **Deposit Limits:** Set a maximum amount you can deposit within a chosen period (daily, weekly, or monthly). Access this via your Account Settings > Limits.
  2. **Loss Limits:** Define the maximum amount you are willing to lose within a specific timeframe (daily, weekly, or monthly). Find this in your Account Settings > Limits.
  3. **Wager Limits:** Limit the total amount you can bet within a given period (daily, weekly, or monthly). This is also managed under Account Settings > Limits.

Controlling Your Gaming Sessions

Maintaining awareness of your gaming time is an essential part of responsible play. We offer tools to help you monitor and control the duration of your sessions.

  1. **Session Limits:** Set a maximum duration for your gaming sessions. Once this time is reached, you will be logged out. Activate this through your Account Settings > Limits.
  2. **Reality Checks:** Choose to receive pop-up notifications at set intervals during your gameplay, reminding you of the time spent and your current win/loss status. These can be configured in your Account Settings > Responsible Gaming.

Taking Breaks and Self-Exclusion

For players who wish to take a temporary break or require a more significant period away from gaming, we offer straightforward options.

  1. **Time-Outs:** You can choose to temporarily exclude yourself from accessing your account for a period of 24 hours up to six weeks. This is managed via Account Settings > Responsible Gaming.
  2. **Self-Exclusion:** If you wish to exclude yourself for a longer duration, from six months up to five years, you can initiate a self-exclusion through Account Settings > Responsible Gaming. This is a definitive measure to prevent access to your account for the duration chosen.

We also provide links to external support organisations, such as Gamblers Anonymous and Gambling Therapy, for those who may need additional assistance.

Navigating Your Gaming Experience Responsibly

We understand that gaming should be an enjoyable pastime. To help ensure your experience remains positive, we provide tools and information to promote responsible play. This includes setting personal limits, recognizing potential challenges, and knowing where to find support.

Setting Budgets and Limits

A key aspect of responsible gaming is managing your finances. We encourage you to establish clear budgets before you begin playing and to utilize the tools available on our platform to enforce these limits.

  • Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly).
  • Session Limits: Define the maximum duration for each gaming session. The system will alert you when your time is up.
  • Self-Exclusion: If you feel you need a break, you can choose to exclude yourself from accessing our services for a predetermined period or indefinitely. This is a serious step, and we advise careful consideration before activating it.

Recognizing Warning Signs

It is important to be aware of how your gaming habits are affecting your life. While occasional play is generally harmless, certain behaviours may indicate a developing issue.

  • Preoccupation with gambling, constantly thinking about it.
  • Needing to gamble with increasing amounts of money to achieve the same level of excitement.
  • Restlessness or irritability when attempting to cut down or stop gambling.
  • Gambling as a way to escape problems or relieve feelings of helplessness, guilt, or anxiety.
  • Chasing losses – returning another day to win back money lost.
  • Lying to family members or others to conceal the extent of involvement with gambling.
  • Jeopardizing significant relationships, employment, education, or career opportunities because of gambling.
  • Relying on others to provide money to relieve financial distress caused by gambling.

Where to Find Help

If you or someone you know is experiencing difficulties with gambling, professional help is available. We strongly recommend reaching out to the following organizations. They offer confidential support and guidance.

  • Problem Gambling Foundation of New Zealand: 0800 664 262
  • Gambling Helpline New Zealand
  • GamCare
  • Gamblers Anonymous
  • Gambling Therapy
  • BeGambleAware

Visit the Problem Gambling Foundation of New Zealand website →

Visit the Gambling Helpline New Zealand website →

Visit the GamCare website →

Visit the Gamblers Anonymous website →

Visit the Gambling Therapy website →

Visit the BeGambleAware website →

Protecting Minors

We are committed to ensuring that our platform is only accessible to individuals of legal gambling age. We advise parents and guardians to utilize filtering software to prevent underage access to online gaming sites.