We operate under a license issued to our operator, Dama N.V. Ensuring transparency and player protection is fundamental to our approach. Understanding this framework helps you know what to expect when you play with us.
Dama N.V. holds a license from the Curaçao Gaming Control Board. This license, number 8048/JAZ, authorises us to offer online casino and sportsbook services. The Curaçao license is a widely recognised framework for online gambling operators worldwide.
The Curaçao Gaming Control Board oversees licensed operators to ensure adherence to established standards. This oversight includes requirements for fair gaming practices, responsible gambling measures, and the security of player funds.
Our commitment to fair play is demonstrated through our use of certified Random Number Generators (RNGs) for all our games. This technology ensures that game outcomes are unpredictable and impartial. We also provide a range of tools to support responsible gambling, including deposit limits, session limits, and self-exclusion options, which can be accessed through your account settings or our Responsible Gaming page.
We adhere to the regulatory requirements of our license, which mandates robust data protection measures and clear terms and conditions. Player verification processes, including Know Your Customer (KYC), are in place to safeguard account security and prevent fraudulent activity.
In the event of any disputes, we aim for prompt and fair resolution. Our customer support team is trained to handle queries and assist with any issues that may arise. Should a resolution not be reached directly, players have recourse through the licensing authority, the Curaçao Gaming Control Board, which acts as an independent body for dispute mediation.
At Rollxo, we understand that trust is built on transparency and robust security measures. We have implemented a comprehensive approach to protect your data, ensure fair gameplay, and maintain the integrity of our platform. Our systems are designed to provide a secure environment where you can focus on enjoying your gaming experience.
Your personal information and financial transactions are safeguarded through industry-standard SSL/TLS encryption. This technology creates a secure channel for all data exchanged between your device and our servers, making it unintelligible to unauthorised parties. We treat your data with the utmost care, adhering to our Privacy Policy to ensure it is handled responsibly and in accordance with relevant regulations.
The outcomes of our games are determined by certified Random Number Generators (RNGs). These systems are regularly tested and certified by independent gaming experts, assuring that each game round is random and fair. We are committed to providing a transparent gaming environment where every player has an equal opportunity.
We partner with reputable payment providers to offer a range of secure and reliable deposit and withdrawal options. All transactions are processed with the security protocols of these financial institutions, ensuring your funds are handled safely. We do not charge fees on deposits or withdrawals, and our aim is for all transactions to be processed instantly.
| Payment Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa, Mastercard, Interac E-Transfer, iDebit, Paysafecard, Flexepin | Instant | Instant | Free |
| Bitcoin (BTC), Ethereum (ETH), USDT (Tether), Dogecoin (DOGE), Litecoin (LTC), Bitcoin Cash (BCH) | Instant | Instant | Free |
To maintain the integrity of our platform and comply with regulatory requirements, we have implemented robust anti-fraud and anti-money laundering (AML) controls. This includes Know Your Customer (KYC) verification procedures, which are essential for confirming player identity and preventing illicit activities. Players are generally required to complete verification when making withdrawals. This process helps protect both you and us, ensuring a secure and trustworthy gaming environment for everyone.
Our commitment to security extends to player well-being. We provide tools and resources to support responsible gambling. This includes options for setting deposit and session limits, self-exclusion, and access to information from recognised support organisations. Our Responsible Gaming page offers further details on how we support players.
